Flat Rate Pricing
- WHO ASSUMES THE RISK?
Flat-rate pricing has the contractor taking the risk which leads to them padding the quote so high that the homeowner is paying even more than it would have cost by the hour.
- HOW ARE YOU CHARGED?
Many times a contractor will charge various fees such as a ‘show up fee’, ‘diagnostic fee’, or ‘travel fee’ averaging $100-$125 and only then will they inform the customer of the flat rate cost of the job.
- CUSTOMER FOCUSED VS. SALES DRIVEN?
Technicians are typically paid off commission from the jobs they complete. This results in the technicians focusing more on sales training rather than skills training.